The Troubleshooter might ask you some questions or reset some common settings during this process. Right-click the network icon in the notification area, select Troubleshoot problems, and then select Internet Connections. If none of the previous methods resolve the problem, try to run the Network and Internet Troubleshooter. Paste the shortcut into the Address bar of Internet Explorer.Right-click the link for the website, and then click Copy shortcut.Try to open a problem website by manually entering the shortcut (web address) instead of clicking the link for that site: To resolve this problem, try the following methods in the order in which they're given. Original product version: Internet Explorer 10, Internet Explorer 9 Original KB number: 967897 This article provides methods to solve the issue that Internet Explorer can't access certain websites and provides solutions. The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. The Internet Explorer 11 desktop application will be retired and go out of support on J(for a list of what's in scope, see the FAQ).